The Canadian Privacy Law Blog: Developments in privacy law and writings of a Canadian privacy lawyer, containing information related to the Personal Information Protection and Electronic Documents Act (aka PIPEDA) and other Canadian and international laws.
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The author of this blog,
David T.S. Fraser, is a Canadian privacy lawyer who practices with the
firm of McInnes Cooper. He is the author of the Physicians' Privacy Manual. He has a national and international practice advising corporations and individuals on matters related to Canadian privacy laws.
For full contact information and a brief bio, please see David's profile.
Please note that I am only able to provide legal advice to clients. I am not able to provide free legal advice. Any unsolicited information sent to David Fraser cannot be considered to be solicitor-client privileged.
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The views expressed herein are solely the author's and should not be attributed to his employer or clients. Any postings on legal issues are provided as a public service, and do not constitute solicitation or provision of legal advice. The author makes no claims, promises or guarantees about the accuracy, completeness, or adequacy of the information contained herein or linked to. Nothing herein should be used as a substitute for the advice of competent counsel.
This web site is presented for informational purposes only. These materials do not constitute legal advice and do not create a solicitor-client relationship between you and David T.S. Fraser. If you are seeking specific advice related to Canadian privacy law or PIPEDA, contact the author, David T.S. Fraser.
Wednesday, March 02, 2005
The hidden costs of security (and privacy) incidents
A Forrester Research reports considers the costs often associated with security and privacy breaches:
Analyst: Hidden costs in security breaches:"As consumers lose confidence in the security of online transactions, companies are missing the mark in understanding how customers' concerns will come back to haunt them, a Forrester Research analyst said Tuesday.
Businesses often fail to realize that security breaches to their Web sites, disclosure of sensitive customer information or identity theft can result in secondary costs such as spikes in customer support calls and additional marketing costs to repair damaged reputations, Jonathan Penn, a Forrester security analyst, said at a presentation in San Mateo, Calif. The event was sponsored by online-enterprise risk management company Watchfire...."
I didn't find the report on either the Forrester or Watchfire sites, so we'll have to take CNet News' word on it.
Labels: identity theft, information breaches, privacy
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