The Canadian Privacy Law Blog: Developments in privacy law and writings of a Canadian privacy lawyer, containing information related to the Personal Information Protection and Electronic Documents Act (aka PIPEDA) and other Canadian and international laws.

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The author of this blog, David T.S. Fraser, is a Canadian privacy lawyer who practices with the firm of McInnes Cooper. He is the author of the Physicians' Privacy Manual. He has a national and international practice advising corporations and individuals on matters related to Canadian privacy laws.

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The views expressed herein are solely the author's and should not be attributed to his employer or clients. Any postings on legal issues are provided as a public service, and do not constitute solicitation or provision of legal advice. The author makes no claims, promises or guarantees about the accuracy, completeness, or adequacy of the information contained herein or linked to. Nothing herein should be used as a substitute for the advice of competent counsel.

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Tuesday, October 19, 2004

Privacy and outsourcing fears in the UK

The latest SANS privacy bits contains the following report:

: "UK: Loophole in EU Data Protection Laws Puts UK Consumers at Risk (16 October 2004)
According to Peter O'Grady, assistant secretary of Lloyds TSB Group union, British consumers are at risk due to the outsourcing of call centers in India and other developing countries. Information given to call center operators in India by British consumers is not protected due to a legal loophole in the European Union (EU) data protection laws. His warning comes as Royal Sun Alliance, an insurance giant, announced it was sending 1,100 jobs to India.
-http://www.123bharath.com/world-news/index.php?action=fullnews&id=29206
Related Article: Royal Sun May Set Up Call Centre In Bangalore
-http://www.rediff.com/money/2003/sep/17bpo.htm
[Editor's Note (Murray): They are at it again. This is economic protectionism masquerading as a concern for privacy. (Triulzi): Unfortunately as the drive towards outsourcing continues these issues are going to become more and more relevant. India's government has been working to address data privacy issues although as of today it does not yet possess any legislation in the field. The real question should be: isn't the data ending up in too many different hands? A large insurer surely has data which should be closely guarded (e.g. medical claims) - what are they doing to guarantee the security of this data? ]"

Labels: information breaches

10/19/2004 07:55:00 PM :: (1 comments) :: Backlinks

Comments:

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# posted by

Tiffany : September 01, 2005 2:07 AM

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