The Canadian Privacy Law Blog: Developments in privacy law and writings of a Canadian privacy lawyer, containing information related to the Personal Information Protection and Electronic Documents Act (aka PIPEDA) and other Canadian and international laws.
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About this page and the author
The author of this blog,
David T.S. Fraser, is a Canadian privacy lawyer who practices with the
firm of McInnes Cooper. He is the author of the Physicians' Privacy Manual. He has a national and international practice advising corporations and individuals on matters related to Canadian privacy laws.
For full contact information and a brief bio, please see David's profile.
Please note that I am only able to provide legal advice to clients. I am not able to provide free legal advice. Any unsolicited information sent to David Fraser cannot be considered to be solicitor-client privileged.
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The views expressed herein are solely the author's and should not be attributed to his employer or clients. Any postings on legal issues are provided as a public service, and do not constitute solicitation or provision of legal advice. The author makes no claims, promises or guarantees about the accuracy, completeness, or adequacy of the information contained herein or linked to. Nothing herein should be used as a substitute for the advice of competent counsel.
This web site is presented for informational purposes only. These materials do not constitute legal advice and do not create a solicitor-client relationship between you and David T.S. Fraser. If you are seeking specific advice related to Canadian privacy law or PIPEDA, contact the author, David T.S. Fraser.
Thursday, July 22, 2004
Article: Protecting the Data Jewels
Computerworld.com has a very good article on protecting customer information. The focus on the article is confidentiality and preventing employees from stealing critical customer info when they leave their employment. A very good read:
Protecting the Data Jewels: Valuable Customer Lists :
"There are techniques to keep the list of your best customers from walking out the door.
News Story by Bob Violino
JULY 19, 2004 (COMPUTERWORLD) - In the casino industry, one of the most valuable assets is the dossier that casinos keep on their affluent customers, the high rollers. But last year, casino operator Harrah's Entertainment Inc. filed a lawsuit in Placer County, Calif., Superior Court charging that a former employee had copied the records of up to 450 wealthy customers before leaving the company to work at competitor Thunder Valley Casino in Lincoln, Calif.
The complaint said the employee was seen printing the list -- which included names, contact information and credit and account histories -- from a Harrah's database. It also alleged that he tried to lure those players to Thunder Valley. The employee denies the charge of stealing Harrah's trade secrets, and the case is still pending, but many similar cases have been filed in the past 20 years, legal experts say. "
Labels: information breaches
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